Privacy Policy
Last updated: June 2025
Information We Collect
We collect information you provide directly to us when placing an order, including your name, email address, shipping address, and any personalized candle message you submit. We also collect standard usage data such as pages visited and browser type through cookies and analytics tools.
How We Use Your Information
We use your information solely to fulfill your order, communicate order updates, and improve our services. We do not sell, rent, or share your personal information with third parties for marketing purposes.
Data Security
Your personal data is stored securely and protected using industry-standard encryption. Payment information is processed through Stripe and is never stored on our servers.
Cookies
Our website uses cookies to maintain your shopping cart session and gather anonymous analytics. You may disable cookies in your browser settings, though some features may not function correctly.
Content Responsibility
Personalized messages submitted with orders are treated as confidential. However, if any submitted content is reasonably believed to be connected to threats of harm, death, or self-harm, Tele-Candles reserves the right to retain and release relevant information to proper authorities upon lawful request.
Your Rights
You may request access to, correction of, or deletion of your personal data at any time by contacting us at Tele@tele-candles.com. We will respond within 30 days.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. Continued use of our site constitutes acceptance of the updated policy.
Contact Us
If you have questions about this Privacy Policy, please reach out at Tele@tele-candles.com or write to us at 929 N. Val Vista Dr Ste. 109-133, Gilbert, AZ 85234.